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What's In A Name?
Our name may be Pennsylvania Paper & Supply Company, but we are much more than paper. Our business started more than 100 years ago selling paper goods to local merchants. Over the last 100 years we have expanded our products and services to include Jan/San equipment and supplies, Industrial packaging equipment and supplies, safety supplies and so much more. We are proud of our name and of our reputation for excellence, so don't let that name fool you!
All Your Jan/San, Packaging & Safety Needs
Pennsylvania Paper & Supply Company
P.P.S. is the company that is big enough to have a huge product selection and great prices but small enough to take care of the details for each client on an individual basis. With over 100 years in business, we have the experience to tackle and problem you face. Give us a call or fill in our customer registration form and let us be your "secret weapon" for efficiently managing your facility.
Not A "Jack of All Trades"
Pennsylvania Paper & Supply Company
P.P.S. is has a huge product selection and great prices but we are still a specialty vendor. We have the training, product knowledge and experience to serve your needs better than the Goliath national brands. Call us to make an appointment with one of our Certified Facilities Consultants and discover why our growing legions of loyal customers highly value our relations.
Is Your Account Manager Really "Dedicated?"
Pennsylvania Paper & Supply Company
As you know, good business is all about relationships. The national brands may be good at getting you hooked, but then they perform the old "bait and switch." They bait you in with their "expert" consultants then switch you to a phone jockey that's still wet behind the ears. Where did the expert consultant go? They moved on to the next prospect, leaving you to train their inexperienced substitute. That will never happen at P.P.S. The initial P.P.S. consultant with whom you developed a relationship based upon trust will stay with you for the life of your account (which we hope will be for many years).
Local Knowledge & Experience
Pennsylvania Paper & Supply Company
You don't care if we are a big, national brand or if we sell kazoos with your logo on them. All that matters to you is if we can help you retain your two most valuable assets: time and money. We save you both by listening to your specific needs and challenges then constructing a custom plan for meeting your needs. We solve your problems in the most time efficient and cost effective way possible. Let us do the "heavy lifting" for you. Contact us today to start making your job easier!
Cost Savings Initiatives
Pennsylvania Paper & Supply Company
As a savvy facilities manager, you know price is not the only factor that affects your bottom line. There are many hidden costs that can impact your profitability. We can help you become more efficient by analyzing your current buying history and by helping to create a plan that will make your buying more streamlined and cost effective. Contact us today to start making your job easier!
The Right Fit
Pennsylvania Paper & Supply Company
In business, more than in any other area, one size does not fit all. Sadly, many businesses have chosen to sacrifice customized specialty service for convenience. There is a better way. We understand you are busy and that won't change. However, we can be your strategic partner, dedicated to helping you manage your time money and facility more efficiently. So, don't be tempted by the flashy promises of the mega-suppliers. While they're building their bottom lines with volume, we are taking the time to get to know you and your unique situation. This allows us to better serve your specific needs. And, don't you deserve that?
Partnership
Pennsylvania Paper & Supply Company
Ask yourself this: Are your vendors truly partners dedicated to your success? In business, success often depends upon forming the right partnerships. At PPS we are wholly dedicated to helping you succeed by helping you manage the details of your jan/san, packaging and safety purchases. Our certified Facilities Management consultants have the knowledge and experience to advise you on the best choices for your specific need.
Schools / Universities
Pennsylvania Paper & Supply Company
Teachers, parents and students all want a clean, safe facility so they can focus on learning. Our Certified Facilities Consultants will educate you on your best choices. We also know your school floors and campus facilities see a lot of daily wear. P.P.S. offers a complete line of safety supplies and equipment. And, we have the knowledge and experience to train you staff in the proper use of all safety equipment and wearables. We have the experience and product knowledge to custom design a cleaning supply program to fit your education facility's needs: safe, durability, low maintenance and good value. Plus, get GHS training and reference materials so your facility and staff stay compliant with the latest regulations.
Industrial / Manufacturing
Pennsylvania Paper & Supply Company
At its best, packaging can make your manufacturing more efficient, enhance your brand and boost your bottom line. Our packaging experts have extensive knowledge of packaging equipment and supplies to improve your operations and transform everyday challenges into cost savings opportunities. From high-efficiency packaging machinery to consumables like tapes, void fillers and shrink wrap, we help you pack it up and ship it out safely and efficiently. We know manufacturing facilities make a mess and we are here to help clean that mess up! Strategic partnership with P.P.S. and our Certified Facilities Consultants can help ensure your purchasing and inventory decisions are as cost effective as possible. Let a P.P.S. consultant conduct an On-site survey to identify cost-saving opportunities before you unnecessarily spend another penny! Stay compliant, stay safe! There are potential safety hazards nearly everywhere in industrial facilities. From GHS training to Personal Protective Equipment (PPE), your P.P.S. Consultant has your needs covered. We offer a complete line of safety supplies and equipment. And, we have the knowledge and experience to train you staff in the proper use of all safety equipment and wearables. Bonus: We can help you select and manage your packaging, cleaning and safety inventory to maximize your efficiency and your ROI.
Hospitals / Nursing Homes
Pennsylvania Paper & Supply Company
You know keeping your healthcare facility safe and sanitary is vital. From the entrance to your waiting room to each and every patient room we provide the right products and expert training in usage to maximize facility safety and minimize the spread of pathogens. Ask a P.P.S. Certified Facilities Consultant how we can help you protect your patients and employees by cleaning with hospital-grade, pH neutral disinfectants. Plus, get GHS training and reference materials so your facility and staff stay compliant with the latest regulations.
Hotels / Restaurants
Pennsylvania Paper & Supply Company
Get better user reviews from your guests by making your facility shine! We are here to help your guests feel comfortable and safe by recommending the latest and best products to safely clean and deodorize while reducing impact on the environment and occupants. Our Certified Facilities Consultants have the expertise to custom design a jan/san and safety program that fits your budget and your needs. Plus, get GHS training and reference materials so your facility and staff stay compliant with the latest regulations.
Commercial / Retail
Pennsylvania Paper & Supply Company
Tired of complaints about chemical odors and empty toilet paper dispensers? We can help you by recommending the right jan/san supplies to clean less invasively. We can also help you manage your store room inventory so you always have the supplies you need on hand. We know managing your office building involves responsibilities beyond stocking rest rooms. That's why our Certified Facilities Consultants get the latest training in building safety, sanitation and compliance. We can recommend the right products and techniques to maximize occupant wellness. A clean and sanitary facility means greater tenant satisfaction and better employee productivity. Ultimately, the value of your building relates directly to the Value of Clean. Call us today for a consultation and reap the ROI! Plus, get GHS training and reference materials so your facility and staff stay compliant with the latest regulations.
Our Story
Pennsylvania Paper & Supply Company
1955
Pennsylvania Paper & Supply Company
1987
Pennsylvania Paper & Supply Company
2000
Pennsylvania Paper & Supply Company
2021





Pennsylvania Paper & Supply Co. was born in 1922 when a 23-year-old entrepreneur named Jacob Fink saw an opportunity. All the mom ‘n pop grocers in Scranton needed paper bags, so why not create a supply company to fill that need? It was as simple as that.

Jacob’s success was immediate and built on 3 core values that guaranteed a steady stream of loyal customers—some of whom still do business with us today! The values were simple:

Listen to the customer.
Fill their needs.
Do it better than anyone else.

It didn’t take long for Jacob’s catalogue to grow, along with the business. Soon after starting the company, he moved the business into a little building at 25 Lackawanna Avenue—complete with a warehouse, small showroom, and a few offices. The fledgling company was strong enough by the 1930’s to survive the Great Depression, and when things became very difficult, warehouse day workers unloading boxcars were paid with a dollar and a shot of whiskey. PPS would spend the next 48 years on Lackawanna Avenue, growing steadily through the Great Depression, World War II, and the Industrial Boom.

Jacob’s son, Jerry, joined the company’s ranks in 1946 at the age of 19. He’d just been discharged from the army and wanted to get into the family business. After a few years of learning the ins and outs, Jerry set to expanding the company’s reach into cleaning supplies, equipment, and repair services. That was back when the best we had to offer was bleach, ammonia, carnauba wax, and this brand new gadget called a “Hoover.” It wasn’t until 1967 PPS moved into its 100,000 square-foot building at 215 Vine Street in downtown Scranton. In 1978, we tacked on another 125,000 square feet by purchasing the historic building next door at 225 Vine Street.

The post-war period hit Northeast Pennsylvania hard. When the coal mines tapped out and closed, many of the businesses in the area were forced to shut their doors. Still, PPS kept marching on. The 1970s brought more upheaval—this time on account of the supermarket chains and their impact on all the mom ‘n pop grocers that made up our early customer base. It was a difficult time, but we kept moving forward. When a major competitor called McGargee Brothers went out of business in 1972, PPS absorbed their share of the market, added more employees, spun up new product lines, and continued to build on Jacob’s legacy.

Jacob passed away in 1978. But, under his son Jerry’s leadership, PPS continued to listen to customers, fill their needs, and outperform all their competitors. Up until the 1980s, we’d managed to do all that with little more than pencil and paper. But when computers came on the scene, PPS decided to ride the technological wave that was sweeping the business world. At first, it seemed like a whole lot of squeeze and not a lot of juice. We invested heavily in a room full of equipment whose computing power could barely stand up to today’s average alarm clock. There wasn’t a day that went by when our new supercomputer didn’t crash on us. Not so super, but that was the 80s.

Jerry’s son, Doug, joined the company in 1985. With his help, we leveled up our technology until we had the cream of the crop in distribution and financial management software. This carried us comfortably into the 90s when the owners of two longtime competitors (D&L Supply and Paper Sales Company) decided to retire and sell their companies to us. In 1993—the same year Doug succeeded Jerry as President—PPS completed the acquisition and doubled its volume in the process. That’s when we became a true leader in the marketplace—a position we continue to hold 30 years later.

The 21st century has brought many more challenges and opportunities for PPS. We’ve responded by staying true to Jacob’s values and finding creative ways to fill customers’ needs. And by creative, we mean creative. When PPS picked up 125,000 square feet of extra space in 1978, we devoted the excess to warehousing and storage. That “side hustle” eventually became an affiliate company named FlexStore that survives in small form to this day. In 2002, we decided to sell not just cleaning supplies, but cleaning itself. Just like that, Sovereign Commercial Services was born. In just a few short years, Sovereign became the largest and best commercial cleaning company in Northeastern Pennsylvania.

If you’ve ever watched the hit show The Office, then you might recall the first frame of its opening theme: a tower with the words “PENN PAPER” emblazoned at the top. Well, that’s us! The shot was taken in February 2004 when a young John Krasinski left his job waiting tables and joined a cameraman to interview our team and snap a few shots around town. John also spent several hours interviewing some of our people and taking the footage back to the writers, but we disavow any resemblance to actual characters on the show. Wink-wink.

Almost two decades later, fans show up at our headquarters every day from around the world in search of the “real Dunder Mifflin.” We’re happy to welcome them, but what they find isn’t an office full of colorful half-wits. It’s a team of 300 professionals steeped in 100 years of history.

We’ve also met a significant need in the market for education, building the Facility Management Resource Center in 2006. This move has allowed our Certified Consultants to train clients’ staff in the products, procedures, safety, and compliance issues that have made the janitorial/sanitary supply industry so much more complex than it used to be. In 2008, we published our first comprehensive Facility Management Resource Book—the best place to find just about everything you’ll ever need to operate a building. Thanks to our website, this resource has expanded our reach into the national market, allowing us to attract and serve clients from across North America.

The past several years have brought even more growth and expansion for PPS. In 2012, Master Chemical of Wilkes Barre, PA ceased operations, and we brought their key staff members into the fold, which helped to increase our market share further. In 2019, we acquired Independent Chemical—a leader in the regional industrial chemical and specialty equipment marketplace since 1975. In 2020, we added American Janitor & Paper Supply—another significant provider in regional facility supply and safety. With each acquisition, we’ve been able to add new ways to meet and exceed our customers’ expectations.

As much as we’ve grown over the past century, much has stayed the same. Local institutions, like Community Medical Center and the Jewish Home of Eastern PA, have been loyal clients since the early days of PPS. Clients like these are more than just customers; they’re cherished friends. Many of our employees have been with us for decades, as well. Doug’s first hire back in 1987 is still working for the company, and it’s not hard to find folks on our payroll who’ve been around even longer than that.

That kind of longevity—on both the customers’ and the employees’ side—doesn’t come easy. It takes an unyielding commitment to the values that have guided everything we do. At the end of the day, that’s been the secret to our one hundred years of success. We’ve never forgotten who Jacob taught us to be: people who listen and serve with excellence. That’s what has helped us provide so much value to the community, our employees, and the marketplace—and it’s what will continue to guide us for the next one hundred years.

We also codified the core values that kept us so valuable to our customers and adaptable to changing times. We meticulously teach them to each new generation of team members:
OUR CORE VALUES - CARE A LOT:
C
ustomer Focused
A
lways Honest
R
eliance on Facts
E
xpectations Set High
A
ttitude to Win
L
earning Always
O
pportunities for All
T
rust and Respect